• Exposure to AI projects and advanced analytics
• Prime Mong Kok location with modern digital platforms

About Our Client

Our client is a large organization within the financial services industry, known for its commitment to technological innovation and customer-centric solutions. They operate in a fast-paced environment, offering opportunities to work on impactful projects.

Job Description

• Lead delivery of digital messaging across eDM, SMS, push and emerging channels
• Own end-to-end lifecycle: scoping, build, testing, deployment, and optimisation
• Partner with business, analytics and tech teams for campaign execution
• Drive high-quality, scalable CRM communications and customer engagement
• Perform hands-on data analysis to support lead generation and campaign tracking
• Generate actionable insights to improve performance and customer experience
• Ensure seamless rollout and ongoing support of messaging initiatives
• Maintain accuracy and operational excellence in all deliverables

The Successful Applicant

• Degree in Statistics, Computer Science, Mathematics or related fields
• Experience in data/analytics roles within retail banking environment
• Proficiency in Python and SQL for data analysis and automation
• Exposure to AI initiatives (e.g. AI agents, RAG implementations)
• Familiarity with CRM/digital messaging tools (e.g. SFMC, AEM, Pega)
• Knowledge of SAS, Tableau or QlikSense is advantageous
• Strong analytical thinking, organisation and problem-solving ability
• Effective communicator with stakeholder management skills
• Detail-driven with high standards for quality and accuracy
• Self-motivated with strong ownership and service mindset

What's on Offer

• A competitive monthly salary and benefits package.
• Opportunity to work on a renewable contract within the financial services industry.
• Exposure to innovative projects and technologies in the banking sector.
• Supportive and professional work environment.

This is an excellent opportunity to advance your career as a Data Analytics and CRM Manager in the financial services industry. Apply now to join a leading organization and make a meaningful impact.