• Digital Product Manager
• Leading bank

About Our Client

We are working with a leading bank with global presence.

Job Description

As a Digital Product Manager, your main responsibilities will include:

Product Strategy & Roadmap

• Own and manage the digital product roadmap for Transaction Banking and FX products, ensuring alignment with business objectives, customer needs, and market opportunities.
• Define clear product outcomes, KPIs, and success metrics, prioritising initiatives that maximise customer value, revenue growth, and operational efficiency.
• Develop and execute a digital strategy informed by customer insights, market trends, competitive analysis, and emerging technologies.

Product Development & Delivery

• Lead the end-to-end product lifecycle, from opportunity identification and business case development through to implementation, launch, and post-launch performance management.
• Define product requirements and user stories, working closely with design, technology, operations, compliance, and business teams to deliver high-quality digital solutions.
• Drive agile delivery practices using Scrum and/or Kanban methodologies, ensuring timely execution and continuous value delivery.
• Monitor product performance and leverage data-driven insights to optimise customer experience and commercial outcomes.

Customer Experience & Innovation

• Act as the voice of the customer by leveraging user research, customer interviews, usability testing, and analytics to identify pain points and prioritise enhancements.
• Partner with Product Design teams to create seamless and consistent customer experiences across digital channels while maintaining profitability and productivity objectives.
• Continuously evaluate market developments, competitor offerings, and emerging technologies to ensure the bank's digital proposition remains market-leading.

Governance & Risk Management

• Ensure all digital initiatives comply with internal governance standards, banking regulations, risk controls, and compliance requirements.
• Work closely with control functions and stakeholders to ensure appropriate risk assessment and regulatory adherence throughout the product lifecycle.

Operational Excellence

• Identify opportunities to simplify processes, automate workflows, eliminate inefficiencies, and reduce operational costs.
• Drive initiatives that improve scalability, increase productivity, and enhance the overall client experience.

The Successful Applicant

A successful Digital Product Manager should have:

• Minimum 5 years of experience in Digital Product Management, preferably within financial services, banking, fintech, or payments.
• Strong knowledge of Payments and/or Foreign Exchange (FX) products, ideally within Transaction Banking, Cash Management, Treasury Services, or related digital channels.
• Proven track record of delivering customer-centric digital products and using customer insights to drive product decisions and prioritisation.
• Strong commercial mindset with the ability to analyse data, evaluate business performance, and make evidence-based decisions.
• Excellent stakeholder management and influencing skills, with experience working across cross-functional, regional, and multicultural teams.
• Hands-on experience with Agile delivery methodologies and tools such as Jira and Confluence.
• Strong communication, presentation, and problem-solving skills, with the ability to translate strategic vision into actionable execution plans.
• Comfortable managing ambiguity, balancing competing priorities, and maintaining delivery momentum in a fast-paced environment.
• Self-motivated, accountable, collaborative, and results-oriented with a positive and proactive approach.
• Bachelor's degree or equivalent professional qualification.
• Fluency in English and Chinese (written and spoken) is required.

What's on Offer

If you are ready to take on this role, we welcome your application.