About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Over the past five years, Visa has established a team to focus on the global B2B travel ecosystem. The overall team is responsible for driving new business development globally and ensuring high growth rates and multiple new client signings.

This is an exciting team to join, particularly because:

• The team is a key part of Visa's focus on new payment flows as growth driver for our business
• You'll be supporting the business on high impact and high growth projects
• We partner with industry stakeholders and fintechs to develop innovative new solutions

Role Overview

This is an exciting and critical role reporting into the Global Head of B2B Travel. The position is responsible for evolving the B2B Travel strategy, including addressing new opportunities and building strong commercial capabilities.
Further responsibilities include key functional governance, and the application of performance insights to orchestrate delivery of the strategy.

Strategy

• Translates, shapes, and executes the B2B Travel strategy at a global, regional cluster and functional level as appropriate, through a cohesive, integrated data-led approach for the short/mid/long-term to drive sustained revenue growth, client retention, regulatory engagement, and Visa industry leadership
• Partners with key stakeholders across the organisation globally and beyond to identify expansion opportunities for B2B Travel.
• Works in partnership with Corporate Strategy, Corporate Development, Marketing and Communications teams to build strategic frameworks and content to influence, align with, and adapt functional/divisional strategies and acquisition opportunities.
• Develops thought leadership as required to drive business growth: Expansion strategy, Board presentations, global business reviews, and other strategic support for business development.
• Collaborates with Commercial/Business Development Teams and other key Stakeholders on the strategic components for individual Client RFP responses
• Leads on orchestration of functional business planning cycle linking Multi-year Strategic Outlook, Annual Operating Planning, and Quarterly Business Reviews.
• Leads on development and execution of strategic projects that are of high strategic impact to business. Partners with global and regional hub and cluster team to deep dive into specific opportunities.
• Attends external speaking engagements where needed to outline Visa's strategy, the latest trends in B2B Travel payments and promote our strategy and reputation.

Sales and Revenue Operations support

• Work with the wider teams to ensure the pipeline is rigorously managed, including input to the overall global view and regional reviews. This will entail a view on pipeline health, creating calendar of incoming RFPs (across wins and losses), identifying must win opportunities.
• Fosters a strong sales and performance mindset and culture across the function.
• Work with the head of Go-To-Market to deliver sales enablement training and tools to clusters, other functions, and AEs with support of sales excellence, e.g., training content, survey regional needs.
• Captures and prioritizes client feedback to inform strategy and commercial priorities.
• Acts as the lead point of contact with the Sales Excellence team for B2B Travel sales related queries and analysis.

Client engagement

• Role provides direct client engagement to support strategy development, RFPs, or wider industry engagement, including building a RFP repository with best-in-class functionality for an efficient user experience.

Governance

• Responsible for defining and implementing key functional governance and business operating rhythm e.g., functional leadership meetings, client councils and sales pipeline reviews.
• Owns content for the Quarterly Business Reviews (QBR) and may assist in the creation of content for Monthly Business Reviews (MBR)
• Maintains control environment and supports the active management of risks across the business
• Promotes a culture of continuous improvement and efficiency in driving governance simplification, enabling high quality decision making and aligning to wider corporate governance e.g., QBR etc.

Function operations

• Responsible for key functional operational activities e.g., development of content for executive visits.
• Ad-hoc leadership support for Function Head on an exceptional basis.
• Preparing for and managing internal audits, and risk registers.
• Identify opportunities to drive process improvement/efficiency across business area.

Performance insights

• Identify and implement Global B2B Travel business performance targets (i.e., scorecard) and KPIs in collaboration with Sales Excellence and Finance whilst aligning with Global.
• Planning strategic investment and securing approvals, to set and achieve regional targets.
• Responsible for being the key customer for the central data performance Centre of Excellence (CoE), validating data points and insights provided to ensure they meet required quality and to lead on applying these insights to drive execution of strategy performance.
• Responsible for development of key performance governance material e.g., QBR.
• Delivery of ad-hoc analysis projects

Leadership

• Key part of B2B Travel Leadership Team: Strategize and implement measures to drive performance and consistently nurture excellence.

Qualifications

• Extensive experience in a similar commercial environment.
• Consulting experience (preferred).
• Demonstrate excellent communication skills, both verbal and written, and comfortable presenting to broad and senior audiences.
• Proven experience in project management and managing cross-functional teams.
• Take decisive action after analyzing relevant information and ensure personal and team efforts are aligned with functional objectives.
• Adept at explaining complex business and technical concepts in an approachable way.
• Comfortable working in fast-paced environments, integrating global guidance into regional execution, and driving successful outcomes.
• Have a strong sense of urgency, high learning agility, and a technology/digital-first approach.
• Continually seek new perspectives, value diversity of thought, and have a passion for travel, fintech and the payments ecosystem.
• Degree qualified- BA, BSC (MBA - preferred)

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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