Job description

We're looking for an IT Infrastructure Manager to design, implement, and continuously improve our bank's IT infrastructure. You'll bring hands-on cloud and networking expertise to a highly regulated digital banking environment, owning everything from disaster recovery to AI-driven infrastructure innovation.

Key Responsibilities:

• Design & Implement Infrastructure - Collaborate with stakeholders to architect a scalable, secure, and compliant IT infrastructure stack

• Manage Cloud & On-Premise Systems - Own infrastructure across cloud and on-premise environments, including selection, deployment, and optimization of solutions

• Oversee IT Assets & Data Centres - Manage the full asset lifecycle: vendor selection, procurement, installation, maintenance, and tech refresh of hardware, networking, and security equipment

• Ensure Reliability - Maintain monitoring and alerting systems to guarantee scalability, reliability, and security

• Lead Disaster Recovery Planning - Develop and implement DR and business continuity plans for fast recovery from disruptions

• Manage Vendors - Conduct due diligence and manage service quality across vendors, cloud providers, and data centres

• Plan for Capacity - Monitor performance and capacity, proactively identifying bottlenecks and planning for growth

• Oversee Patch Management - Ensure timely patching per SLA, with thorough pre/post-deployment testing

• Drive Security & Compliance - Partner with the security team on access controls, vulnerability management, and audit readiness

• Lead Incident Resolution - Coordinate incident and problem management, minimizing downtime, and lead post-mortem reporting

• Champion Continuous Improvement - Identify automation opportunities, leverage AIOps, and support AI infrastructure solutioning; conduct regular architecture reviews

Job Requirement

• Bachelor's degree in Computer Science, IT, or a related field

• 7-12 years in IT infrastructure management, ideally in banking or financial services

• Hands-on cloud experience (AWS, GCP, Azure, or Alicloud) with relevant certification; familiarity with DevSecOps and infrastructure-as-code

• Network certification (e.g., CCNA) and experience with hardware, data centre management, and networking technologies (routers, firewalls, switches)

• Proven experience in disaster recovery and business continuity planning

• Strong vendor management and service quality assurance background

• Experience in IT Service Management and incident handling

• Excellent architecture design, communication, and leadership skills

• Comfortable managing multiple priorities across departments in a fast-paced environment

• Fintech background is a strong plus