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Intern - IT Touchpoint (f/m/d)

Deutsche Börse Luxembourg
Posted 12 hours ago Permanent Competitive

Intern - IT Touchpoint (f/m/d)

Deutsche Börse Luxembourg
Intern - IT Touchpoint (f/m/d)
Luxembourg

Your career at Deutsche Börse Group

Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow yourcareer in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team!

Your area of work:
As an intern - IT Touchpoint (f/m/d) you will support the team in the Corporate IT Cloud Operations department.

Your responsibilities:
  • Assist with the handout and return of hardware (such as laptops, tablets, and mobile phones), includinghelping users with device setup
  • Gain interesting insights in Involvement in IT projects and initiatives, and the implementation of newtechnologies or processes.
  • Help analyse and evaluate incident information and resolutions accurately, supporting the documentationprocess for IT issues
  • Support the team by providing onsite support to users by helping resolve technical issues with hardware andsoftware, ensuring immediate hands-on assistance
  • Gain insights in strong communication and interpersonal skills by interacting directly with end users, includingVIPs and executives, and ensuring a positive user experience

Your profile:
  • You are enrolled in a Bachelor/Master's Degree program with a recognized institution focusing on ComputerScience or Engineering and can provide an internship agreement OR have graduated with a Bachelor'sdegree or similar for no more than 6 months
  • Ideally, you have already gained first practical experience in the context of internships (e.g. experienceabroad, internships) in the IT Support area
  • Strong analytical and problem-solving skills
  • Demonstrate flexibility
  • Team player with good communication skills
  • You have good knowledge in Windows 11, MS-Office applications, SAP and other Microsoft products
  • You are fluent in written and spoken English. French would be considered as an asset

What you can expect from us:
Deutsche Börse Group embraces an international climate, whereby diversity is universal. This is evident across theboard, be it through our diverse workforce, routine responsibilities or other areas of activities and scope ofapplication. We are looking for employees who enjoy working in a dynamic and flexible environment and arewilling to put forward innovative ideas for the company. An open mindset, a proactive approach and self-motivationare prerequisites.
We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and socialorigin, religion/belief, disability, age, sexual orientation and identity.

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus - in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.

Development

We promote individual development by offering internal development programmes, mentoring, further education and training budgets.

Contact

Ninwe Gourie - Campus Recruiting

Are you interested in an internship, an apprenticeship or a working student job?

Send e-mail E-Mail copied! Copy E-Mail?

+496921111810

Our Campus Recruiting Team is looking forward to your call or e-mail.

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Ready to start your career with us?
Apply now!
Job ID  c2910ef8-0b3a-4d50-8d4a-3608ee8ae64a
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