About M&G India

We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.

Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.

Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

• Review and investigate invoice validation exceptions, NAV allocation variances, recharge discrepancies, FX differences, and reporting breaks, performing root cause analysis and implementing corrective actions.

• Manage monthly intercompany recharge and cash transfer processes, including preparation, validation, submission, reconciliation, and resolution of intercompany breaks.

• Execute & review fund, entity, pack, & project cost allocations, ensuring charges are allocated accurately in accordance with approved allocation methodologies, budgets, & supporting records.

• Perform end-to-end invoice validation and processing, including review of supporting documentation, validation of charges against contractual agreements, investigation of discrepancies, and resolution of supplier and stakeholder queries.

• Own and ensure timely completion of all IME operational activities within agreed SLAs, maintaining high levels of accuracy and control.

• Perform detailed financial reconciliations across invoices, payments, transfers, accruals, recharge activities, fund allocations, and ledger balances, ensuring timely resolution of outstanding items.

• Liaise with AP, Procurement, Finance, Budget Owners, Fund Accounting, & external suppliers to resolve payment issues, invoice queries, supplier setup issues, & operational challenges.

• Ensure daily production operates within SLA by undertaking and completing assigned tasks on time

• Raising Purchase orders as per estimates and seeking approvals

• Mailbox Management - Keeping a track of emails received , addressing all queries and Adhoc items, tidying up the IC_Oversight mailbox monthly by moving the completed emails to the respective folders.

• Ensure all Financial Control procedures are followed, adhere to compliance and regulatory requirements as defined for the team.
• Handle the problems or queries promptly and accurately, referring complex enquires or complaints for assistance.

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• Ensure accurate and timely delivery of activities such as Consolidation and Reporting Monthly MI, Reconciliation , Quarterly MI .

• Ensure that procedures and controls are well documented.

• Promote a robust risk and control culture by actively managing risks and issues and ensuring timely resolution of control deficiencies, agreed actions, and control failures.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.