about the company.
our client is a fast-growing, premier pan-Asian insurance and financial services group with a strong regional presence across Asia. Known for its dynamic corporate culture and strategic expansion, the Group Regional Headquarters in Hong Kong serves as the central operational hub driving business transformation and operational excellence across all markets.
about the job.
on behalf of our client, we are seeking an exceptional Executive Assistant Manager to join their Regional Headquarters in Hong Kong. This is a high-visibility, blended mandate combining strategic C-suite executive support with direct line-management leadership over a centralized Executive Assistant pool.
The ideal candidate brings a proven track record of coaching, developing, and managing Executive Assistants within top-tier financial institutions or global MNCs.
skills & experiences required.
EA Team Leadership & Operations: Line-manage, mentor, and evaluate a dedicated team of Executive Assistants. Oversee EA resource allocation, coverage rosters based on executive travel demands, and performance appraisals.
Standards & Capability Building: Drive team enablement by standardizing administrative workflows, establishing governance protocols, and introducing digital productivity and AI tools.
High-Touch C-Suite Partnership: Provide strategic administrative, calendar, global travel, and board-level support to senior Group Executives.
Workload Optimization: Continuously monitor administrative capacity, balance support ratios across executive stakeholders, and resolve daily operational bottlenecks.
Stakeholder Alignment: Partner with cross-functional business heads, HR, and Operations to ensure seamless administrative alignment across regional business units
requirements.
Experience: 10+ years of administrative experience within Tier-1 Financial Services, Banking, Insurance, or Multinational Corporations.
Direct Line Management: Must have verified experience directly managing, supervising, and conducting performance appraisals for Executive Assistants (candidates with purely facilities, reception, or general office management focus will not be considered).
C-Suite Partnership: Proven experience supporting C-level, Board, or Regional Head-level executives in dynamic, fast-paced environments.
Operational Capabilities: Strong experience in roster/coverage planning, EA workload distribution, and administrative SOP development.
Education & Languages: Bachelor's Degree required. Native or fluent in English and Cantonese (Mandarin is a plus).
