DC Project Delivery Senior Associate

  • Salary: Negotiable
  • Location: Tadworth, England, United Kingdom
  • Job Type: Full time
  • Company: Fidelity International

The Role covers all aspects of establishing DC trust & contract schemes with Fidelity, from initial review and analysis of the DC product sold, undertaking a due diligence meeting with the client, data set up, to receipt of monthly contributions and issuing of new joiner letters and Member Statements.

Department Description

The team ensures that implementations & corporate action projects meet Fidelity quality, efficiency and product definitions.

Purpose of your role

The Role covers all aspects of establishing DC trust & contract schemes with Fidelity, from initial review and analysis of the DC product sold, undertaking a due diligence meeting with the client, data set up, to receipt of monthly contributions and issuing of new joiner letters and Member Statements.

During the Implementation phase the WI Project Delivery Team will:

  • Support Project Managers on larger projects
  • Establish and maintain the technology systems required to operate the new schemes and existing schemes.
  • Ensure client deliverables, and where appropriate acceptances, are achieved
  • Liaise with all Fidelity DC departments and others when required
  • Provide reports to senior management as required
  • Support and peer review other teams work as required
  • The role also covers corporate actions which includes the project management of any major changes in any Plan & investment design post set up.

Key Responsibilities

Core -

  • Work internally and externally with execution teams to link in relevant documentation, instruction letters, timelines to ensure risks are mitigated and costs to members/client is controlled
  • Create new schemes on systems and update existing schemes where needed.
  • Complete transitions and money movement on member accounts.
  • Reconcile member positions post transition.
  • Manage timing of events and ensure all tasks are covered in a risk-controlled manner
  • Communicate with Project Managers and other work streams to ensure team core tasks are captured and executed in time.

Additional

  • Develop, monitor and update a project plan/task list throughout the Transition and corporate action process.
  • Interface with internal associates to solve problems and resolve outstanding issues relating to plan administration or any of Fidelity's products and services.
  • Consult with direct reporting Manager or appropriate parties on issues requiring additional attention or decision-making.
  • Establish and follow detailed on-going procedures for the administration of the plan with all impacted areas (Client Management, FIL, Financial Operations, Administration, Pension Service Centre, Communications etc.)
  • Communicate scheme design features to all impacted Fidelity areas.
  • Interact with the appropriate members of Admin and Financial Operations to ensure that all-proper controls are established.
  • Initiate and participate in the process improvement initiative (new procedures and documenting procedures.)
  • Provide management, sales, client management and admin with timely, concise status reports, as well as meeting notes for all client visits.
  • Work with Systems to identify, analyse, sponsor, and install any needed systems enhancements.
  • Understand the market and its needs by keeping up with industry trends and developments in the market through regular client contact, trade press, and industry conferences.
  • Understand the full array of Fidelity products and services, specifically, but not restricted to the institutional arena. Examples would be services related to all aspects of the defined contribution pension schemes and Fidelity funds offered to such schemes.
  • Provide input in the decision-making process to senior management when required.
  • Help in the sales process for new prospects and client calls, as appropriate.
  • To have a good understanding of the FSA's Treating Customers Fairly regime to ensure that each customer receives the highest level of customer service and that this is applied on a consistent basis. In addition, it is essential that any TCF issues identified are fed back to line managers or TCF champions, so the appropriate actions and decisions can be considered.
  • Demonstrate strong presentation and interpersonal skills
  • To focus on any new key objectives that may be given by senior management

Experience and Qualifications

  • Attention to detail
  • Good education standard ideally Degree level, IMC qualification or proven advanced pensions industry experience
  • Experience in Defined Contributions/Final Salary operations administration & Asset Transition
  • Good knowledge of retirement market
  • Good level of Excel knowledge including data presentation
  • Basic knowledge of pooled fund operations and fund accounting
  • Self-starter, keen to take on responsibility and new projects
  • Strong organisational skills, knowledge of running projects using Microsoft Project, PWB or equivalent Project Management tools an advantage
  • Able to demonstrate abilities and experience in duties and responsibilities mentioned above
  • Ability to work well with various internal Fidelity departments at all levels
  • Ability to anticipate potential problems, plan for such events and problem solve
  • Experience of client management, consulting and sales skills would be advantageous
  • Good written and verbal communication skills
  • Due to the nature of the position, the role would suit someone who is able to manage their own time and a workload that can be heavy at times. This position may also require travel at short notice
  • Due to the nature of the position, the role would suit someone who is able to manage their own time and a workload that can be heavy at times

Great minds, better together.

Fidelity International is an equal opportunities employer and is commited to a policy of treating all its employees and job applications equally.