Software Engineer (Customer Communications/Document Services) – Band EL

  • Competitive
  • London, England, United Kingdom
  • Permanent, Full time
  • Lloyds Banking Group
  • 24 Apr 19

Software Engineer (Customer Communications/Document Services) – Band EL

End Date
31 May 2019
Please note, this vacancy will close at 00:01am on the specified closing date rather than 11:59pm. Please ensure all applications are received before 00.01am on the specified closing date.

Salary Range
£48,294 - £53,660

We support agile working - click here for more information on agile working options.

Agile Working Options
Other Agile Working Arrangements / Open to Discussion

Job Description Summary
Deliver business value through sound and fully rounded engineering methods and principles, ensuring platforms and software are built consistently with relevant patterns and practices. Able to continually develop themselves with industry best practice methods and tooling used across their engineering teams.

Our aim is to create a forward-thinking engineering culture that supports the business in delivering high quality, efficient and positive impact outcomes for customers. The role of the Software Engineer is vital in ensuring the products we deliver are fit for purpose and meet the quality and standards that our customers expect. Being part of cross-disciplinary teams, Software Engineers should be able to showcase excellent interpersonal and communications skills whilst efficiently working across the project life cycle to ensure software operates as intended whilst validating and verifying feature behaviour against requirement specifications.

Our Software Engineers work in a highly collaborative way to complete assigned work, showcase progress and address problems that are well defined, complex and often non-routine whilst being quick learners who can learn and adapt to new technologies being used within Lloyds and the wider industry.

This engineering role sits within the Group Transformation Document Services Enterprise Team responsible for LBG Customer Communications Management across all of our brands. Document Services manage composition of a huge portfolio of communications for across both paper & digital & its systems support the delivery of in excess of 500m customer communications per annum. With a huge transformation backlog to deliver in 2019 our Document Services team is looking to secure an industry customer communications composition subject matter expert with the right mix of relevant technical skills, Agile change-delivery knowledge and vision to help quickly shape & deploy and oversee a number of new teams within one of our strategic locations. This is a senior role & will place the successful applicant at the heart of a vibrant and successful team driving forward LBG customer communications transformation & digitization. For this role, SME knowledge will be key & we are very keen to hear from highly-skilled & driven individuals with relevant/recent experience of large-scale Enterprise customer communications rationalisation/centralisation & digitization programmes using Pitney Bowes EngageOne/Doc1 preferred) or equivalent CCM solutions.

Job Description
▪ Understand and direct how components and services are developed, tested and progressed within their Engineering discipline.\n▪ Deliver business value through sound and fully rounded engineering methods and principles, ensuring platforms and software are built consistently with relevant patterns and practices.\n▪ Accountable for patterns and practices to be communicated across wider Engineering Community.\n▪ Understand and ensure industry best practices are understood by Engineering Community and related business functions.\n▪ Develop own technical domain knowledge and take responsibility for own development journey and those of more junior Engineers.\n▪ Typically operates in more stable environments.\n▪ Has a working knowledge of a wide range of engineering practices and tools.\n▪ Has a good level of technical maturity and is aware of emerging technology.\n▪ Comfortable sharing knowledge with others but not yet at point of formal teaching.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.