Business Analyst

  • competitive
  • Beckenham, England, United Kingdom
  • Permanent, Full time
  • Link Asset Services
  • 18 Mar 19

The Business Analyst is responsible for eliciting and documenting business requirements and helping stakeholders to understand options for fulfilment. This will be performed through rigorous analysis and direct engagement with Link Market Services stakeholders and development teams.

Company Description

Link Asset Services is a fast growing, dynamic business with market leading positions across our areas of expertise – funds, market services, corporates and private client, and banking and credit management services.  With offices across the UK and Europe we are part of Link Group who are headquartered in Australia.  A truly global organisation, Link Group provides us with a strong platform to realise our growth ambitions and continue to build on our success.

You can play a key part in this – at Link Asset Services we recognise the importance of supporting and developing our people, so we listen to colleagues, train our teams and invest in great working environments.  Add to that a culture that champions respect and integrity, a diverse and inclusive colleague base and a commitment to positively influence the communities we work with and you’ll get a flavour of life at Link.  At the bottom of this role advert, you’ll find more information on why you’ll enjoy working with us…

Job Description

The Business Analyst is responsible for eliciting and documenting business requirements and helping stakeholders to understand options for fulfilment. This will be performed through rigorous analysis and direct engagement with Link Market Services stakeholders and development teams.

The role is a key role in ensuring that strategic and tactical solutions meet or exceed business requirements and meet the customers’ expectations. The Business Analyst will need to establish a thorough understanding of the business, the challenges they face and how our solutions deliver benefits to overcoming these obstacles.

  • Provide an analysis service which supports business strategy and business cases for change.
  • Elicit requirements from a range of business stakeholders and subject matter experts to understand their problems and needs, conversing in technical and non-technical terms. Manage strong stakeholders and scope of work, and resolve conflicting stakeholder views.
  • Apply a range of analysis techniques including interview, workshop facilitation, document analysis and research to complete the task.
  • Establishing, documenting and communicating business requirements in a clear, concise, unambiguous and testable way, ensuring timely sign-off of documentation.
  • Maintain and obtain agreement to a range of analysis artefacts in support of requirements definition:
  • User Requirements/User Stories, Business Requirements, Functional Requirements, Non Functional Requirements and Business Rules
  • Business Process Mapping Current, Interim and Future State
  • Structural, behavioural and interaction artefacts, including UML models, data models, screen mock-ups.
  • Prioritising business requirements using e.g. MOSCOW technique.
  •  Assess and analyse proposed changes providing input to the estimating process.
  •  Apply available standards, methods and tools in an intelligent and effective way to produce a consistently high standard of documentation of both a technical and descriptive nature.
  •  Work with project team colleagues e.g.  System Architects and UAT, to ensure completed product meets business objectives and transfer knowledge when requested.
  • Provide timely and accurate reporting for both line and project management.
  •   Ensure confidence in customers through professional conduct and presentation.


Necessary Experience:

  • Minimum of four years’ experience in a Financial Services environment as a Business Analyst.
  • Educated to Degree level or ISEB Diploma in Business Analysis or equivalent.
  • Excellent use of spoken and written English.
  • Excellent communication skills and a demonstrable ability to communicate with users and internal staff at all levels, to build relationships and give confidence.
  • Proven negotiation skills working above and below and outside of own role.
  • Complete product development life-cycle experience including agile and waterfall.
  • Ability to work on all industry standard BA artefacts.
  • Ability to use a range of analysis techniques that are appropriate to the situation.
  • Proven problem solving and analysis skills in a software development and/or delivery environment.
  • Ability to understand and produce logical data models.
  • Ability to manage own time to tight deadlines.
  • Ability to work as the only Business Analyst on a project or as part of a group of Business Analysts.


 Desirable Experience

  • Registration or Share Plans administration knowledge.
  • Experience using Rational Requisite Pro, Quality Centre or similar for recording requirements.
  • Experience of adherence to PMO governance within an industry standard delivery framework.
  • Previous use of UML including Use Case Diagrams, Activity Diagrams etc.
  • Experience working with mixed on and offshore teams.


Personal Attributes

  • Able to work under minimum supervision and scope.
  • Demonstrates business awareness and financial importance of added value or true cost to achieve. 
  • Pragmatic – understands business motivations and competing priorities but tailors approach to ensure requirements are met to sufficient quality standards without gold plating.
  • Confidently presents thoughts and ideas with conviction and defends them from challenge with solid evidence.
  • Flexible, coping well with unpredicted changes to get the job done.
  • Shows respect and consideration when interacting with colleagues and other stakeholders.
  • Performs duties in an ethical and conscientious manner.
  • Produces work to a consistently high standard. 

Additional Information

Link Group’s purpose statement ‘Together we achieve’ reflects how much we value working together: with each other; with our clients; and with third parties, to help everyone achieve success – both personal and professional

We have an ongoing commitment to career progression, training and education as well as a competitive compensation and benefits package that under pins this.  

At Link, you’ll find we support achievement and celebrate success.  So, if you want to be a part of this, click the ‘I’m Interested’ or Apply button…