Vice President, Records Management - IT Operations

  • Competitive
  • Singapore
  • Permanent, Full time
  • HSBC
  • 15 Oct 18

Vice President, Records Management - IT Operations

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

IT Operations manages the IT infrastructure and supporting services that are critical for HSBC employees and customers, such as cost-efficient hardware, system software, middleware and databases, data centres, voice and data networks, ATMs, desktops and other devices. It employs around 8,500 employees globally and comprises five functions: Client Services, Enterprise Services and Architecture, Data Centre and Service Management, Relationship Management, Project Management and PMO, and Risk and Administration. Collectively, these areas define and deliver HSBC's technology strategy to support the Group's goals.

We are currently seeking a high caliber professional to join our team as Vice President, Records Management.

Principal responsibilities

  • ​Provide oversight of records management policy compliance across all business or functions and awareness for key stakeholders
  • Provide understanding of gaps in business or function records management processes
  • Give standard guidance or training and develop country tailored training for coordinators and key stakeholders
  • Provide senior management and key stakeholders with monthly reporting on compliance, control effectiveness, issues or losses, overall risk and recommended remedial action.
  • Conduct monthly forum for business or function coordinators and regular individual one to one review and support.
  • Review of key control documentation such as Compliance Testing Reports, Action Plans and others created by business or function coordinators
  • Give oversight and critical review of monthly management information input to the records management database by coordinators.
  • Provide oversight and critical review of monthly records risk information.
  • Provide visibility of in-country business and function status, gaps and action progress.
  • Provide any other general administrative duties/ad-hoc projects as assigned by immediate supervisor

  • ​ Experience in Data Quality or in a directly related business or function at a leadership level
  • Excellent numerical skills and attention to detail combined with a strong delivery focus and ability to meet aggressive timeframes with quality results
  • Excellent planning, organising and commercial skills including strong financial management capability with tenacity to drive through results
  • Strong relationship management capabilities, with great influencing skills and gravitas
  • Self motivated and self managed.
  • Ability to work with a high degree of autonomy combined with a decisive collaborative nature
  • Excellent presentation, written and verbal communication skill
  • Ability to interact and build relationship with all levels of stakeholders
  • Ability to leverages resources outside of direct control to achieve goals

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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