• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 2019-03-19

GCG - Digital Experience Manager

GCG - Digital Experience Manager

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Product Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18045538


Description

  • As part of the Asia Pacific Customer Experience team, you will partner with business, design, and technology teams in agile scrums to help build and deploy our flagship mobile application in markets across Asia
  • Identify opportunities to cross-sell and up-sell different product tiers and categories to customers
  • Work with marketing and engagement teams to drive campaigns that deliver to pre-determined KPIs
  • Interface with Legal, Compliance, Risk, and ensure that implementations meet key compliance, risk, and control needs to protect business and customer interests


Qualifications

  • 5-10 years of experience in Digital Product Management or e-Commerce 
  • Experience of working with multi-functional partners and internal stakeholders, across lines of business, Design, Technology, Risk, and Decision Management
  • Good understanding of digital analytics and clickstream tracking tools
  • Strong Product, Project and Time management skills
  • Strong interpersonal and communication skills