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Alter Domus Luxembourg S.à r.l.

Client Implementation Manager

Alter Domus Milan, Italy
Posted 9 days ago Remote Permanent Competitive
Alter Domus is currently seeking a new Client Implementation Manager to join our Data and Analytics team at our London or remotely.

JOB DESCRIPTION:
  • Lead large, complex client implementation projects with a supporting team delivering a data management platform for fund investors
  • Act as the primary business contact for the client, including running business requirement workshops and presenting project deliverables
  • Work closely with the client to understand operational challenges and business requirements including needs for portfolio management, risk management and business reporting
  • Support ongoing product development of a scalable but flexible data and analytics platform
  • Develop a deep understanding of the customer to translate the client needs and business practices into clear and tangible user stories
  • Prioritize development across workstreams, balancing client business needs and internal timelines and requirements
  • Write, prioritize and support stories for a global development team
  • Break down new features into stories and work with the development team to get estimates following agile product management principles
  • Work across internal functions, including with technical and services teams to design and deliver a fit-for-purpose solution with involvement from all relevant stakeholders
  • Educate fellow team members on the client business use cases and relevance of the product and features
  • Execute on strategy and objectives with global vendor partners
  • Establish and maintain effective communication and relationships across teams, departments, divisions, and vendors
  • Serve as an internal subject matter expert on relevant data and analytics products
  • Design and execute on a user acceptance testing program based on client requirement workshops
YOUR PROFILE:
  • Proven stakeholder management skills and experience working with multi-location large financial institution
  • Experience in large-scale client implementations, consulting and/or agile product management in the alternatives industry
  • Collaborative and team-oriented leader with management experience
  • Capable of managing competing priorities effectively and working across multiple teams and internal groups
  • Comfortable communicating and escalating project risks as needed
  • Experienced in presentations and leading stakeholder workshops, detail-oriented and quality focused, while also keeping an eye on the broad vision and strategy
  • Comfortable with resolving complex challenges
  • Proven leadership skills being able to adapt to team and user needs whilst continuing to meet project goals, objectives and deliverables
  • Communicates clearly and succinctly across departments and to senior management on status, trade-offs, and key recommendations
  • Consistently deliver on commitments, taking ownership and overcoming obstacles
  • Able to understand technical concepts, big data concepts and product operations
ABOUT US:

We are Alter Domus. Our name means "The Other House" and we're a world leading provider of integrated solutions for the alternative investment industry. We believe in being different. Here, you progress on merit, not who you know. You speak openly, whoever you're speaking to. And it's your freedom to decide which cutting-edge kind of finance professional you want to be. Join more than 4,000 fund administration, accounting, tax, loan administration and legal experts worldwide and take pride in being alternative.

Alter Domus clients include the world's leading asset managers, lenders and asset owners. We're specialists who use the most innovative technologies to create unparalleled solutions for the private equity, real assets and debt capital markets sectors. This is where standout talent advances what's possible in fund administration, corporate services, depositary services, transfer pricing, domiciliation, management company services, loan administration, agency services, trade settlement and CLO manager services.

Job ID  1049245824
ABOUT COMPANY
Luxembourg
3000 Employees Accounting & Finance
Invest yourself in the alternative Looking for more from your career? Think outside the box. Alter Domus is a rising global firm that has taken integ...
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