Analyst Customer Communication Insights Analyst Customer Communication Insights …

NAB - National Australia Bank
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
NAB - National Australia Bank
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
Analyst Customer Communication Insights
About You

As an Analyst Customer Communication Insights, you will report to the Head of Customer Communication Insights in the Personal Bank Marketing team. You will be responsible for supporting the overall data processes and execution to support all Divisional Marketing campaigns.

**Note: This is not a data scientist requirement and will suit an individual wanting to potentially gain experience/ exposure to ad-hoc advanced analytics and good old-fashioned email audience definition with a bit of customer insights and modelling**

Your key accountabilities will include:
  • Conventional campaign execution using Adobe Campaign
  • Extracting data directly from warehouses to send to a mail house
  • Loading data sets directly into warehouses to augment and transform prior to extracting to send to a mail house
  • Measurement, required by some campaigns, which may be automated to varying degrees
  • Validation and checking required to control for risks in manual processes
  • Error-free data manipulation

Your Capabilities, Experience & Qualifications will include:
  • A bachelor's degree in relevant discipline
  • 1-2 years' experience in marketing campaign execution
  • Base SQL skills
  • Strong Python coding skills (using libraries)
  • Exposure to enterprise and financial services data sets desired
  • Essential capabilities
    • SQL/ Teradata SQL
    • Data manipulation
  • Other capabilities
    • Ability to manage multiple campaigns simultaneously and mange own time
    • Ability to perform repetitive, manual work with very low error rates
    • Ability to work with stakeholders who have varying levels of data expertise

About NAB

We are an equal opportunity employer and have a diverse and inclusive workforce supported by our African Australian and Indigenous employment programs, Graduate and Trainee programs. We are proud of our LGBTI Gold employer status by AWEI, and our commitment to gender equality. We have committed $70bn in financing to help address climate change and provide 2 days of paid leave each year through our employee volunteering program to support community organisations.

The benefits

From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here.

If you think this role is the right fit for you, we invite you to apply. Let's have a serious but informal chat about who you are and what drives you. We'd love to share our vision for the future of banking.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Advertised: 12 Oct 2020 12:00 AM AUS Eastern Daylight Time
Closing: 19 Oct 2020 11:55 PM AUS Eastern Daylight Time
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