Senior Mobile Product Owner - Insights

  • GBP63375 - GBP84500 per annum
  • London, England, United Kingdom
  • Permanent, Full time
  • Lloyds Banking Group
  • 14 Aug 17


At Lloyds Banking Group we've built the UK's largest Digital Bank. We have increased the number of active online banking users by to 12.5 million, with mobile users increasing to over 8 million. We invested £750 million in digital between 2012-2014 and have committed a further £1 billion in the three years to the end of 2017 to provide our customers with the opportunity to bank with us how, when and where they want to. We strive daily towards our vision of being the best bank for our customers, and we're well on our way thanks to the efforts of our people and their passion of making a difference.

Within Group Digital & Transformation we are continually delivering a series of releases to enhance our Internet & Mobile capability. Example changes are the development of a new customer facing responsive website, improvements to our online servicing capability and a complete rebuild of our already hugely successful mobile banking app launched over 2 years ago.

The Device Strategy team are responsible for creating and implementing the device strategy at a consumer and enterprise level across all Lloyds Banking Group brands to transform the current digital experience across all channels and devices, in order to meet Lloyds Banking Group's vision of becoming the best bank for customers. As part of this remit, the team is assigned to lead the development and ongoing review of the device strategy, ensuring it is fully aligned with Digital strategy. The team is involved in three main activities: business strategy formulation, strategic planning process and competitor analysis.
You'll be responsible for delivery of high profile strategic initiatives and managing key stakeholder relationships across the business. The role will be challenging, varied and rewarding and provide development opportunities.

Your accountabilities will include the delivery of device strategic initiatives, managing key stakeholders relationships across the Digital Division, actively managing and driving forward ad-hoc initiatives across the Devices team for senior stakeholders and identifying opportunities for value creation through insightful analysis of internal data and external research. Additionally you'll assess growth opportunities for value opportunities for customers and business.

What we'll need from you;
* Strategy development: A proven history of successfully delivering strategic initiatives - as part of an in-house strategy team within a large financial services organisation or in an advisory capacity working as a consultant at a top-tier strategy consulting firm
* Analytical Skills: Uses a wide range of analytical tools and techniques, supported by relevant business experience, in order to provide recommendations and/or instigate solutions to meet ongoing and future business needs
* Experience in leading processes, delivering insightful information to influence crucial business decisions and managing initiatives while supporting senior stakeholders and Directors.
* Solid understanding of strategy concepts and frameworks developed as an internal or external strategy consultant

Our culture in Group Digital brings together smart, talented, driven people from a diversity of backgrounds; people are at the core of who we are. We appreciate each other as individuals whose careers have taken all kinds of paths. We stop and thank each other, we help each other. Your ability to connect with your team, provide innovative solutions and create an environment where all can thrive is critical to your success.

In return we'll offer you a great package including a performance related bonus, car allowance, generous pension contribution, 30 Days leave plus bank holidays, a flexible cash pot to spend on benefits and other wider corporate benefits and perks. We also support work/life balance friendly options such as occasional home-working and we're passionate about diversity in the workplace.

So if this opportunity appeals and you've the strategic leadership expertise we're seeking then get in touch, we'd like to hear from you…