Senior Business Analyst # 099893

  • Competitive
  • Zurich, Switzerland
  • Permanent, Full time
  • Credit Suisse AG
  • 18 Aug 17

Senior Business Analyst # 099893

We Offer

  • Provide business analysis & requirement engineering for our Trust core applications, interfaces and services within a global work environment
  • Support the 2nd Level application support team for complex application related problems and provide them with expertise on new changes, business processes and application functionality
  • Partner closely with all CS Trust Functions globally such as Business Process Management, COO, CFO, Trust Management, Compliance etc. to develop, maintain and implement new functionalities, and to understand relevant business processes and the nature of the business requirements
  • Manage requirements gathering, gap analysis, test planning with business teams and Vendors. Work closely with vendor and business teams to ensure implemented IT functionality meets quality standards and business needs
  • In partnership with the Business Process Management Team, and involvement of business and technology stakeholders, identify and document business processes with potential for process automation, and shape new IT demand where process digitalization can be applied, e.g. robotics software automation and intelligent automation
  • Using industry best practices, you will enable documentation of functional processes, non-functional requirements and data analysis to ensure that the resulting output is reflective of the business requirements and can be used as input for our external solution providers
  • Spot new business initiatives opportunities through the use of technology within organization and report to the business project manager
  • Support key business users to build up business case, conduct cost benefit analysis and support Business Project Manager in project approval
  • You will work in a global team and have the opportunity to establish a wide network at all levels within Credit Suisse Trust. The team is closely involved in the transformative programmes being driven as part of the CS Trust strategic vision
  • As part of a small dynamic team, you will get an opportunity to personally influence Credit Suisse Trusts' technology solutions to automate existing manual processes


You Offer
  • Degree in higher education in Information Technology or Business/Economics with strong IT affinity, and minimum of 5 years professional experience in Banking Technology and/or Technology Consulting preferably in a business analyst /process engineering role
  • You are able to understand and challenge business processes, requirements and propose solutions to help define strategic, robust, and scalable solutions in line with business strategies.
  • You are able to communicate with diverse audience at varying levels of detail as appropriate, including with Business SME's and external IT service providers across multiple regions
  • Experience of Agile Methodology including the construction of User Stories, managing Show/Tell sessions, mapping/slicing and building of Minimal Viable Solutions is of advantage
  • Good understanding of business process management tools and solutions, and have the ability to apply the knowledge of business process modelling notations such as BPMN
  • Strong interest in digital technologies and how they can be utilized to improve our Trust business processes
  • Willingness and desire to develop competence within process automation and related tools to digitalize Credit Suisse Trust
  • Strong ability to work with stakeholders at all levels within the organization to analyse underlying trends and business issues and translate these into specific requirements
  • Proactive and solution driven personality with a strong sense of ownership, responsibility and assertiveness
  • Fluency in English is essential. Knowledge in German and other languages is beneficial
  • Project management qualification such as PMP, Prince 2 or equivalent is of advantage
*LI-CSJOB*
Miss F. Zimmermann would be delighted to receive your application.
Please apply via our Career Portal.