Desktop Platform Infrastructure Administrator #098817

  • Competitive
  • Zurich, Switzerland
  • Permanent, Full time
  • Credit Suisse AG
  • 18 Aug 17

Desktop Platform Infrastructure Administrator #098817

We Offer

Group Chief Technology Office (CTO) is a global organization within IT that provides infrastructure services to the Bank. We provide commercially competitive products and services that enable engineered performance, information analysis, data management and transaction processing. We have a proven track record of delivering reliable, innovative solutions to our clients. We offer a state-of-the-art smart working office environment and promote flexible working. We offer exciting and challenging opportunities on a variety of large-scale projects around the Globe.

An Infrastructure Technical Expert is responsible for in depth technical knowledge, troubleshooting of issues on a Corporate desktop and overall governance of the Desktop Environment and Operational Security Activities

We offer

  • You an exciting and challenging opportunity to join our team of Subject Matter Experts as a Tanium technical expert who will support the CS End User Services, Productivity Services Infrastructure and supporting applications.
  • You the opportunity to help operate and support our Global Security Infrastructures (Tanium, McAfee, Lumension and DFS)
  • The chance to be a part of a team responsible for ensuring the operation stability and support to our partners.
  • You the accountability to partner and support end point security, software delivery and Citrix Solution Infrastructure.
  • You will join a team that is split into subgroups of approximately 3 - 4 SME's per area.
  • The possibility to remote investigation, resolution and escalation of major Incidents and Problems affecting the desktop environment.
  • You technical excellence in the ability to diagnose and resolve software and backend infrastructure issues.
  • Ownership of Major incidents and technical escalations from IT Support Teams affecting the desktop platform.
  • Collaboration with cross-technology peer-groups, with a focus on root-cause analysis.
  • Support all ITIL processes, in particular the Incident, Problem, and Change Management processes.

You Offer
You offer
  • A Bachelor's Degree in Computer Science or equivalent work experience
  • You bring with excellent practical knowledge in Microsoft VBS /Powershell scripting
  • Excellent support knowledge of Microsoft Windows Desktop & Server Operating System
  • You have experience with one or more of the following products: Tanium, Lumension, McAfee EP and SCOM
  • Knowledge of Windows Distributed Files Systems (DFS) and knowledge with Windows Active Directory (AD/LDS)
  • Proven exposure and experience in large enterprise managed desktop and server environment
  • Solid documentation skills, including PowerPoint presentation skills to deliver a key message, advanced MS Office skills
  • You have strong Analytical/ Troubleshooting skills to solve problems.
  • Strong collaboration within the team, communication and information sharing is critical
  • Fluent English Skills required - German language skills nice to have

Ms V. Eichenberger would be happy to review your application
Please apply via our Career Portal.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Orientation, age, marital status, veteran status, or disability status.