Operations Client Service Specialist

  • Competitive
  • Singapore
  • Permanent, Full time
  • UBS AG
  • 19 Aug 17


Job Type
Full Time

Your role
Do you have good interpersonal skills? Are you skilled at resolving issues? We're looking for someone like that to:
– establish yourself as a trusted partner for existing FX Prime Brokerage clients in Asia
– respond to client queries related to the day-to-day use of our platform and the FX Prime Brokerage Business
– assist global FX client managers in APAC with ad-hoc requests
– facilitate smooth onboarding and training for new clients and building client relationships with them.
– act as the point of contact between clients and our internal teams
– provide support and partnering our Sales team in client reviews and meetings
– challenge the status quo to improve processes, reduce risks, strengthen controls and increase customer satisfaction

About us
Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in almost 900 offices and more than 50 countries. Do you want to be one of us?

Your team
You'll be working in the Client Service team in Singapore supporting the FX Prime Brokerage Business. We are part of a regional Client Service team covering FX Prime Brokerage, Exchange Trade Derivatives and Equites Prime Brokerage businesses. We aim to provide excellent client service to our clients and be a partner to the businesses.

Your experience and skills
You have
– At least 1 years' experience in the Financial Industry with knowledge of Foreign Exchange
– excellent communication skills (client service experience in financial industry is preferable)
– a passion for dealing with clients and strong numerical skills
– the proven ability to build, maintain and enhance relationships at all levels
– strong attention to detail
– ability to work independently while meeting deadlines

You are:
– comfortable working with internal and external clients
– skilled at looking for ways to improve (you're a keen observer and problem solver)

What we offer
Together. That's how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Take the next step
Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.