AVP/VP - WORC - Projects & Systems Support/Loan Ops

  • Competitive
  • Singapore
  • Permanent, Full time
  • United Overseas Bank
  • 23 Aug 17

AVP/VP - WORC - Projects & Systems Support/Loan Ops

Job Description

You will be part of the Wholesale Operational Readiness Centre that supports Cash Management/ Trade Finance/ Loans Operations, with effective implementation of Technology changes, reviewing Requirements from End User perspective and ensuring effective Implementation with the help of Testing, Training and Documentation.

Your key responsibilities are:
  • Support Operations Units with effective implementation of Operational Readiness activities (Requirements Review, User Acceptance Test, User Training, and Operating Procedures)
  • Review and understand business and/ or operations requirements (BRD/ Change Request)
  • Participate in requirement analysis and provide feedback on proposed solution
  • Participate in Functional Specs (FS) review to ensure functional requirements meet business and/ or operations requirements
  • Assess operational impact and ensure operations requirements are included in the FS
  • Engage business and operations users to prepare UAT scenarios
  • Define UAT plan, including objectives, scenarios, E2E scope, efforts, test scripts, entry and exit criteria
  • Execute UAT scripts, raise defects in tracking system and follow-through on defect resolution
  • Sign-off UAT when exit criteria are met, highlighting defects not fixed and manual workarounds
  • Conduct training to impacted operations users
  • Facilitate update of operating procedures and other documentation
  • Provide post-implementation support to operations users

Requirements
  • Bachelor's degree
  • Operations experience is a must ( Loans operations)
  • Project management experience would be an added advantage
  • Strong analytical skills
  • Good communication and interpersonal skills
  • Able to work independently and in a team