Senior Officer - Accounting & Settlement

  • Salary: Competitive
  • Location: Doha, Dawhah, Qatar
  • Job Type: Full time
  • Company: Qatar National Bank (QNB)
  • Updated on: 17 Aug 17

Role Summary:
The incumbent will perform the settlement, processing and reconciliation transactions pertaining to all accounts and will ensure customer satisfaction by showcasing superior customer service.

About QNB
QNB Group, the biggest bank in Qatar, and a leading financial institution in the Middle East and Africa, is looking to hire a Senior Officer - Accounting & Settlement, to meet the requirements of the expansion of its office in QNB - Qatar//Doha.
QNB Group's presence through its subsidiaries and associate companies now extends to more than 30 countries across 3 continents, providing a comprehensive range of products and services. The total number of staff is more than 28,000 operating from over 1200 locations.

Role Description:
Provide timely and accurate information to the external and internal auditors when required.
Process charge backs and disputes within the required time frame in order to reduce losses.
Ensure posting of transactions on a daily basis so that operating standards are fulfilled.
Process card transactions disputes in an accurate and timely basis to meet customer demands.
Reconcile the accounts on a daily basis.
Assist branches and related departments as needed
Support and replace Card Processing personnel as needed.
Keep management informed of area activities and of any significant problems.
Stay abreast of changes in Card disputes operations and policies.
Extract MIS on timely basis for the purpose of closely monitoring them.
Ensure compliance with all legal and regulatory pronouncements.
Ensure full awareness of all the policies and procedures issued in relation to money laundering prevention.
Support International Branches and subsidiaries

University degree in Finance, Economics or a Business related field
5- 7 year experience in card operations
Good verbal and written communication skills (including report writing) in English
Ability to make decisions and follow through with initiatives
Computer skills (MS Office and bank applications)
Good problem solving skills
Planning, organizing and analytical ability
Ability to effectively interact at all levels in the bank and outside contacts

Note: you will be required to attach the following:
1. Resume / CV