Officer - Guarantees

  • Salary: Competitive
  • Location: Doha, Dawhah, Qatar
  • Job Type: Full time
  • Company: Qatar National Bank (QNB)
  • Updated on: 17 Aug 17

Role Summary:
The incumbent will perform tasks relating to guarantees in the most effective and efficient manner resulting in the highest level of customer service quality and ensuring that the related financial and operational risks are mitigated. The incumbent will be responsible for complying with the International Chamber of Commerce Rules and to Group's policies and procedures.

About QNB
QNB Group, the biggest bank in Qatar, and a leading financial institution in the Middle East and Africa, is looking to hire a Officer - Guarantees, to meet the requirements of the expansion of its office in QNB - Qatar//Doha.
QNB Group's presence through its subsidiaries and associate companies now extends to more than 30 countries across 3 continents, providing a comprehensive range of products and services. The total number of staff is more than 28,000 operating from over 1200 locations.

Role Description:
You will be responsible for the processing and handling of domestic and international bank guarantees, maintaining strict compliance to group policy and procedures and international Chamber of Commerce Rules.
Provide adequate and efficient transactions in relating to the Guarantees to internal customers and thereby help them serve external customers in a more efficient manner, resulting in increased external customer satisfaction levels.
Build and maintain strong and effective relationships with all the other related departments to achieve the Group's goals/ objectives.
Process and handle domestic and international bank guarantees with strict compliance to Group's policies and procedures and International Chamber of Commerce Rules.
Process transactions for issuing of guarantees, amendment, cancellation, lodgment of claims and payment within the limit as per the credit policy.
Handle Swifts/ Telexes of transactions relating to bank guarantees.
Prepare periodical reports of issued and outstanding guarantees on behalf of customers, and Banks and report them to the Assistant Manager Guarantees
Liaise inside and outside the department in order to improve service quality and for Bank Guarantees services.
Keep abreast of changes in International Chamber of Commerce/ relevant URDG rules and local/ international laws and regulations affecting trade finance operations relating to guarantees.
Identify areas for professional development of self and act to enhance professional development of self.

Bachelor degree in Business, Finance or Accounting
3-5 years of experience in Foreign Trade Operations, relating to guarantees.
Thorough knowledge and understanding of guarantees concepts, with loan servicing industry experience.
Computer proficient with knowledge of MS Office applications, banking and database applications.
Fluent in English and Arabic
Exceptional planning, organising and analytical abilities, you will be decisive with an independent work ethic and good business judgment.
For further information, please refer to the attached Job Description .

Note: you will be required to attach the following:
1. Resume / CV
2. Passport-size photograph